Frequently Asked Questions

Getting an instant quote from AnyQuickMove is quick and easy! Follow these steps to get started: Choose the Type of Move: First, decide whether you are planning a residential move or a commercial move. This helps us tailor the services to your specific needs. Select Your Service: Next, determine if you need a dedicated vehicle (for full loads, where the entire vehicle is reserved for your items) or if you prefer a part load (for smaller shipments where your goods share space with others, helping reduce costs). Input Your Details: Once you've made these decisions, simply provide details about your move (e.g., pickup location, destination, date). You'll receive an instant quote with no hidden fees. At AnyQuickMove, we offer part load moves to 7 countries across Europe, including: United Kingdom Belgium Germany France Italy Spain Portugal With our user-friendly system, you'll receive an accurate and affordable quote right away. Start your hassle-free moving journey with AnyQuickMove today!

AnyQuickMove stands out in the logistics industry through our commitment to transparency, efficiency, and personalized service. We offer a Direct Point A to Point B Service, meaning we charge you solely for the distance between your pickup and delivery locations. Unlike other companies, we do not add extra charges for the distance traveled from their depot to your home and back, ensuring you get the best value for your money. Additionally, we utilize Dedicated Vans for your items, transporting them directly without mixing them with other loads. This approach significantly reduces the risk of damage or loss, offering you peace of mind and an unparalleled level of service. Our mission is to provide effortless moves at unbeatable prices, reflecting our dedication to our customers' satisfaction and convenience.

AnyQuickMove provides various payment options including credit/debit cards, bank transfers, PayPal, Google Pay, Apple Pay, and customized payment plans for final payments, allowing clients to manage costs effectively.

At AnyQuickMove, we offer a comprehensive range of moving and transport services to meet all your needs. Our services include: Dedicated Vehicles for full loads and part loads, ensuring your belongings are transported efficiently. Residential and Commercial Moves, both locally and across borders, with expert handling of all goods. Customs Clearance for residential customers, included in the price of international moves, simplifying cross-border relocations. Instant Quotes with no hidden fees, giving you clear and upfront pricing. Volume Estimators to help residential clients easily plan their move and determine the space needed. Whether you're searching for a moving company near you, need house removals, or are looking for affordable moving services, AnyQuickMove has you covered. We also serve as freight forwarders, offering reliable freight transportation and working with haulage companies for commercial logistics needs. Our services cater to a wide range of moving and transport requirements, ensuring a smooth and stress-free experience from start to finish.

At AnyQuickMove, the safety and security of your goods are our top priority. We have implemented several measures to ensure that your belongings are protected throughout the entire journey: Professional Handling: Our experienced drivers and staff are trained in secure loading and unloading techniques, ensuring that all items are properly packed and arranged to prevent damage during transit. Vehicle Security: Each vehicle in our fleet is equipped with GPS tracking, allowing us and our clients to monitor the location and status of the goods in real-time. This provides added peace of mind and helps to ensure a safe and timely delivery. Unique Security Tags: To further protect your goods, every vehicle is fitted with a unique security tag after loading and prior to departure. This tag ensures that the vehicle remains sealed throughout the journey, and any unauthorized access can be immediately detected. Regular Vehicle Inspections: All our vehicles undergo regular maintenance and inspections to ensure they are in optimal condition, reducing the risk of accidents or mechanical failures during the move. Comprehensive Insurance: AnyQuickMove provides comprehensive insurance coverage up to €100,000 for your belongings during transport. In the unlikely event of loss or damage, our insurance policy ensures you are adequately protected. Secure Transit Routes: Our team carefully plans each route, considering road safety, weather conditions, and traffic patterns, to minimize risks and ensure a smooth journey. By combining these measures, AnyQuickMove guarantees the safety and security of your goods from collection to delivery.

For efficient communication, clients should contact AnyQuickMove in writing via email at support@anyquickmove.com. This ensures that inquiries are directed to the appropriate department, especially for clients from various countries.

AnyQuickMove stands out from other moving companies through its commitment to providing effortless moves at unbeatable prices. We pride ourselves on a customer-first approach, meticulously planning and executing each move to ensure a seamless experience. Our team of experienced professionals uses their professional training and fleet of vehicles to handle your belongings with utmost care. Moreover, our transparent pricing model guarantees no hidden fees, so you can budget your move with confidence. At AnyQuickMove, we understand that moving can be stressful, which is why we go the extra mile to offer personalized solutions tailored to your specific needs, ultimately making your move as smooth and hassle-free as possible.

At AnyQuickMove, we maintain a versatile fleet of vehicles to handle a wide range of logistics needs, ensuring your move is efficient and tailored to the size and nature of your load. Our fleet includes: 3.5 Tonne Panel Vans: Perfect for smaller moves or transporting fewer items, with a load capacity of up to 1,200 kg and approximately 13-15 cubic meters of volume. 3.5 Tonne Curtain Sider Vans: Ideal for loads requiring side access for easy loading and unloading. These vans offer a capacity of up to 1,000 kg and around 19 cubic meters of space. 7.5 Tonne Trucks: Suitable for medium to large moves, these trucks provide a load capacity of up to 3,000 kg and a volume capacity of approximately 38 cubic meters. 12 Tonne Trucks: Designed for larger moves or transporting bulkier items, with a capacity of up to 6,000 kg and around 50 cubic meters of volume. 18 Tonne Trucks: Best for substantial moves, these trucks offer a capacity of up to 10,000 kg and a volume capacity of approximately 55 cubic meters. 24 Tonne Trucks: Suitable for heavy-duty moves, with a load capacity of up to 14,000 kg and around 65 cubic meters of volume. 40 Tonne Lorries: Used for the heaviest and most substantial loads, these lorries provide a capacity of up to 24,000 kg and 84 cubic meters of volume. Our vehicles are maintained to the highest standards to ensure safe and reliable transport across Europe. All vehicles are equipped with GPS tracking for real-time monitoring, allowing you to follow the progress of your move from start to finish.

Yes, all our vehicles are equipped with GPS tracking systems, allowing you to monitor the progress of your move in real-time. You'll receive an email no later than 24 hours before your collection day, providing you with your driver's name, vehicle registration, and a link to the GPS tracking system. This same link will be used to track the progress throughout your move. You'll receive updates on the estimated arrival time and be promptly notified of any unexpected delays. This service ensures peace of mind and helps you plan your day with greater accuracy.

To prepare for moving day, make sure to declutter and organize your belongings, pack essential items separately, label boxes clearly, notify relevant parties about your address change, and confirm logistics with your moving company. For more information and helpful tips visit our Preparing For Your Move page and visit our Useful Info section for more tips and advice on packing and preparing.

At AnyQuickMove, we focus on providing a dedicated vehicle and a professional driver to transport your belongings safely and efficiently. However, we do not offer a porter service, which means our drivers are responsible only for organizing and securing the load within the vehicle. The actual loading and unloading of your items to and from the vehicle are the responsibility of the customer. To help ensure a smooth and efficient move, we recommend having at least two adults present at both the collection and delivery locations to assist with this process. This approach allows us to keep our costs competitive while ensuring that your items are transported securely and arrive on time.

On moving day, our professional drivers will arrive at your location at the agreed time. You or your team will handle loading your belongings into the vehicle, while our drivers ensure everything is securely and efficiently organized within the dedicated van or truck. Throughout the journey, you'll receive regular updates on the progress of your move. Upon arrival at your new location, you or your team will be responsible for unloading your items from the vehicle. Our goal is to make your moving day as smooth and stress-free as possible. Prior to both the collection and delivery days, our Transport Manager will contact you to provide an estimated time of arrival (ETA). Please keep in mind that this timing may be affected by traffic conditions, so we recommend allowing a full day for the move.

The final payment for your move is due no later than 4 days before the move itself. Our Accounts department will issue a final invoice 5 days before your scheduled moving date, along with our simple-to-use electronic inventory form. Due to the extensive coverage we offer our moves are planned well in advance which enables to offer an unbeatable price for all moves. More information can be found in our Terms And Conditions

To move from a non-EU country to an EU country, you will need specific customs documentation. This includes an inventory of all items being transported, a customs declaration, proof of ownership for certain goods (like vehicles or high-value items), and residency proof, such as a rental agreement or employment contract. Please ensure that all requests for documentation are provided in a timely fashion as customs clearance must be received no later than 5 days before your move.

Yes, certain items are prohibited or restricted from being moved into EU countries. These can include firearms, hazardous materials, certain types of food, plants, and animal products. Additionally, some items may require special permits or certifications. For more information please visit our prohibited and restricted items page.

Customs duties and taxes are typically calculated based on the value of your belongings and the specific regulations of the destination country. Some items may be eligible for duty-free entry, especially if they are personal effects that have been owned and used for a certain period. It's important to declare all items accurately to avoid any delays or penalties. Your customs agent should be able to advise you of any taxes or duties applicable.

Yes, we can! At AnyQuickMove, we take care of the entire customs clearance process for residential moves as part of our service. Our dedicated customs agents handle all the required documentation, ensuring that your move across borders is smooth and stress-free. This means you won’t have to worry about dealing with customs paperwork, as we include customs clearance, export and import documentation, and transit documents in the price of your move. For commercial moves, we can also provide assistance and guidance throughout the customs process, ensuring that your goods comply with all the necessary regulations. With AnyQuickMove, we make sure your international move is handled professionally and efficiently, with no hidden fees.

If your belongings are held up in customs, don’t worry—AnyQuickMove is here to help. Here’s what you can do: Contact Us Immediately: Get in touch with your AnyQuickMove representative. We can liaise with the customs authorities and work on resolving any issues. Provide Any Additional Documentation: Customs may require further documentation or clarification about your shipment. Ensure that all documents, such as your inventory list, proof of ownership, or residency documents, are accurate and complete. Be Prepared for Possible Delays: Customs checks can take time, and occasionally, shipments are inspected more thoroughly. We will do everything we can to expedite the process, but some delays are beyond our control. Ensure All Customs Fees Are Paid: If there are any outstanding customs fees or duties, they will need to be settled before your belongings are released. Our team can help you with an estimate of any additional costs. Rest assured, our team and customs agents will work to get your belongings released as quickly as possible while keeping you updated on progress.

If you need to cancel your booking, please do so at least 6 days before the scheduled start date to avoid losing your deposit. Deposits for cancellations made within 5 days of your moving date are non-refundable.

Yes, you can make changes to your booking up to 5 days before your scheduled move. Changes made less than 5 days before the move may be subject to availability and additional charges.

If you or your representative are not present at the agreed time, a charge of €294 plus VAT per day per vehicle will be applied for idle time. We can allow a maximum of 48 hours for this, after which additional charges will apply.

No, if the final payment is not received 4 days before the collection date, the deposit will be non-refundable, and the booking may be cancelled.

We reserve the right to subcontract some or all of the work without prior notification. However, our company’s terms and conditions will still apply in full, ensuring that you receive the same level of service.

All complaints must be submitted in writing to complaints@anyquickmove.com. We take all complaints seriously and will work to resolve them promptly and fairly. Please follow the official complaints process outlined in our complaints procedure.

At AnyQuickMove, we strive to provide transparent and fair pricing for all our logistics services. However, in the event that loading or unloading takes longer than the allocated time, additional fees may apply. These fees are generally based on an hourly rate which can be detailed in your service agreement. We recommend ensuring that all items are properly packed and ready to be loaded to avoid any delays. Rest assured, we communicate clearly about any potential extra costs beforehand so you can plan your move without unexpected surprises. For more detailed information, please refer to our terms and conditions.

Our insurance covers your belongings for total loss up to €100,000 during transit. However, it does not cover the loading and unloading process, as these tasks are the responsibility of the customer. Please review our terms and conditions for full details.

If any items are damaged during transit, please report the issue immediately to support@anyquickmove.com. We will investigate and, if applicable, provide compensation as per our terms and conditions. Keep in mind that the customer is responsible for securely packing items and ensuring they are safe for transport.